All projectsKEY Holding A.Ş.
Problem-Solving Techniques Training Group 1
As part of KEY Holding A.Ş.'s training plan, “Problem-Solving Techniques Training” was delivered on 22-23 October 2022 by Prof. Dr. C. Ruhi Kaykayoğlu, with employees from KMK Paper - Kahramanmaraş Kağıt Sanayi ve Ticaret A.Ş. and KEY Mensucat Sanayi ve Ticaret A.Ş. participating.
At a glance
- Project Focus
- Problem Solving · Education and People
- Solution Area
- Problem Solving with TRIZ
- Project Lead
- TrainerProf. Dr. C. Ruhi Kaykayoğlu
- Approaches Used
- Facilitation
- What Emerged
- A shared problem-solving language and process · A solution framework applied to participants' own problems
- Sector
- Sanayii
- Year
- 2022
Inside the project
Focus
How can problem solving move from an individual skill to a team capability?
The project focused on addressing a training-based need through structured problem-solving practices.
The account of this project was structured around the organization's own definition of its needs.
As part of training planning, KMK Paper - Kahramanmaraş Kağıt Sanayi ve Ticaret A.
There is no right solution to a wrongly defined problem. This is where problem-solving work begins.
Scope
As part of the organization’s training plan, we delivered a training session for employees working in the paper and textile sectors. We focused on problem-solving techniques.
Implementation
HOW WAS STRUCTURED PROBLEM SOLVING USED IN THIS PROJECT?
Rather than rushing to solve a problem at first glance, we followed a process emphasizing root cause analysis and contradiction-based definition. Participants worked on their own operational problems.
Problem solving is not just a training topic but a practice that should be part of the organization's working culture.
The journey we designed
- 01EXPLOREA situation map was developed by considering the organization's real needs, current ways of working and external signals together.
- 02REFRAMEParticipants practiced creative problem solving and application through their own real work problems.
- 03BRING IT INTO THE ORGANIZATIONA follow-through plan was developed with teams to connect the methods learned to daily workflows.
Kaykayoğlu project insight
Problem-solving skill comes more from the team's method than from the individual's intelligence.
Explore further
Selected resources that examine the transformation highlighted by this project from a broader perspective.