All projectsManpower
Problem-Solving Techniques Training
On 15 June, “Problem-Solving & Facilitation” and mentoring services were delivered with Manpower, led by Prof. Dr. C. Ruhi Kaykayoğlu and Y. Bora Kaykayoğlu, using innovative and rapid problem-solving techniques.
At a glance
- Project Focus
- Problem Solving · Innovation and Added Value
- Project Lead
- TrainerProf. Dr. C. Ruhi KaykayoğluTrainerY. Bora Kaykayoğlu
- Approaches Used
- Facilitation
- What Emerged
- A shared problem-solving language and process · A solution framework applied to participants' own problems
- Sector
- Hizmet
Inside the project
Focus
How can problem solving move from an individual skill to a team capability?
The Manpower project focused on addressing a training need through structured problem-solving practices.
The account of this project was structured around the organization's own definition of its needs.
There is no right solution to a wrongly defined problem. This is where problem-solving work begins.
Scope
We worked with the organization's teams on innovative and rapid problem-solving techniques. Alongside this work, we provided facilitation and mentoring support.
Implementation
HOW WAS STRUCTURED PROBLEM SOLVING USED IN THIS PROJECT?
Rather than rushing to solve a problem at first glance, we followed a process emphasizing root cause analysis and contradiction-based definition. Participants worked on their own operational problems.
Problem solving is not just a training topic but a practice that should be part of the organization's working culture.
The journey we designed
- 01EXPLOREA situation map was developed by considering the organization's real needs, current ways of working and external signals together.
- 02REFRAMEParticipants practiced creative problem solving and application through their own real work problems.
- 03BRING IT INTO THE ORGANIZATIONA follow-through plan was developed with teams to connect the methods learned to daily workflows.
Kaykayoğlu project insight
Problem-solving skill comes more from the team's method than from the individual's intelligence.
Explore further
Selected resources that examine the transformation highlighted by this project from a broader perspective.