All projectsİSO
ChatGPT-Assisted Problem Solving
As part of the "ChatGPT-Assisted Problem Solving" training, İSO teams learned how to integrate AI and AI tools into their processes under the guidance of our Creative Director, Y. Bora Kaykayoğlu. The training covered the fundamental principles of AI, its use in business processes and methods for integrating it into existing systems in detail. Particular emphasis was placed on how ChatGPT could strengthen problem-solving methods. Participants learned how to analyze complex problems faster and more effectively using ChatGPT's natural language processing capabilities. ChatGPT's capacity to interpret large datasets and offer recommendations was also used to optimize decision-making processes and develop more informed strategies. Through real-world examples and hands-on exercises, participants gained in-depth knowledge of integrating AI technologies into business processes and experienced the process of internalizing how to adapt this knowledge to their own operations.
At a glance
- Project Focus
- Transformation with AI · Problem-Solving
- Solution Area
- Transformation with AIProblem Solving with TRIZ
- Approaches Used
- Facilitation
- What Emerged
- A hands-on program in which teams tested technology against their own problems · Use cases drawn from real business contexts
- Sector
- Chambers of Industry & Associations
Inside the project
Focus
How can a new technology become part of teams’ actual workflows?
The İSO project focused on connecting training needs with technology. The organization wanted not just to purchase new tools, but to embed them in the way its teams work.
The gap between technology and practice is the real challenge for most organizations. This project focused on closing that gap.
As part of the "ChatGPT-Assisted Problem Solving" training, İSO teams, our Creative Director Y.
The main barrier to AI adoption was not a lack of tools, but teams’ inability to connect the technology with their real business problems.
Scope
We worked with the organization’s teams on AI fundamentals, its use in business processes, and integration with existing systems. We explored ChatGPT’s natural language processing, dataset interpretation, and recommendation capabilities in the context of problem analysis and decision-making. Through real-world examples and hands-on exercises, we examined how these tools could be adapted to the teams’ operations.
Implementation
WHAT ROLE DID GENAI PLAY IN THIS PROJECT?
GenAI was positioned not as a tool that produces ready-made answers, but as a working partner that helps teams address their own problems through stronger questions. Every example was drawn from a real business context.
AI transformation begins not with purchasing new tools, but with people using them to ask stronger questions.
The journey we designed
- 01EXPLOREA situation map was developed by considering the organization's real needs, current ways of working and external signals together.
- 02REFRAMEParticipants practiced creative problem solving and application through their own real work problems.
- 03BRING IT INTO THE ORGANIZATIONA follow-through plan was developed with teams to connect the methods learned to daily workflows.
Kaykayoğlu project insight
Technology becomes an organizational capability only when it enters teams’ actual workflows.
Explore further
Selected resources that examine the transformation highlighted by this project from a broader perspective.