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All projectsMercedes-Benz Türk

Using AI in Kaizen Processes

Transformation with AIProblem Solving

A generative AI training and workshop program for approximately 150 foremen at Mercedes-Benz Türk's İstanbul and Aksaray factories. Kaizen and lean thinking were explored with AI through real shop-floor cases.

At a glance

Project Focus
Transformation with AI · Problem-Solving
Project Lead
TrainerY. Bora Kaykayoğlu
Approaches Used
Facilitation
What Emerged
Mercedes-specific AI agent preparations · Process analyses based on the seven types of waste · Group case solutions and presentations
Sector
Automotive
Year
2025

Inside the project

Focus

How can foremen connect AI with shop-floor improvement practices?

The program was designed to help production foremen connect generative AI directly with shop-floor operations. The focus was on linking AI to the daily improvement practices of Kaizen and lean thinking.

AI becomes part of improvement practice when paired with the right questions to make waste visible.

Scope

We worked with foremen at the Istanbul and Aksaray factories on generative AI, Kaizen and lean thinking, using real cases from the shop floor. Through training and workshops, we explored AI as a decision-support and problem-solving tool in production line management, seat manufacturing, paint shop operations, finishing, quality and maintenance.

Implementation

The seven types of waste, with AI

Participants worked on cases from production line management, seat production, paint shop, finishing, quality and maintenance. Processes were analyzed with AI using the seven types of waste framework, improvement opportunities were identified, and groups presented their solutions.

The journey we designed

  1. 01EXPLOREReal shop-floor cases from production, quality and maintenance were selected according to each group's participant profile.
  2. 02REFRAMEAI was positioned not as a ready-made answer tool but as a decision-support tool that helps redefine problems and make waste visible.
  3. 03BRING IT INTO THE ORGANIZATIONGroups developed AI agent preparations and improvement proposals for Mercedes-specific cases and presented their results.

Kaykayoğlu project insight

Kaizen's strength lies in small improvements. AI helps us spot them faster.

Explore further

Selected resources that examine the transformation highlighted by this project from a broader perspective.

Kaykayoğlu

Which idea in your organization is still waiting to be put into practice?

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