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AI in HR Processes

Transformation with AIStrategy and Transformation

Training for the Tekfen HR team at Tekfen Ulus Campus, led by Y. Bora Kaykayoğlu: 1. Introduction to ChatGPT and AI Tools: - The training began with an introduction to the potential of ChatGPT and similar AI tools in HR processes. - The basic principles and applications of AI tools were explained. 2. Applying ChatGPT in HR Processes: - Candidate Assessment: The use of ChatGPT in preliminary interviews, asking candidates questions and its role in assessment were discussed. - Training and Development: The use of AI tools in training programs and how they can help provide personalized learning experiences and create content were explained. - Performance Management: The use of ChatGPT in performance reviews, providing feedback and supporting objective assessments was highlighted. 3. Practical Exercises and Sample Scenarios: - Participants completed practical exercises during the training. - Work on sample scenarios provided insights into how ChatGPT and other AI tools can be used in HR processes. 4. Increasing Efficiency and Trans

At a glance

Project Focus
Transformation with AI · Strategy and Transformation
Project Lead
TrainerY. Bora Kaykayoğlu
Approaches Used
Facilitation
What Emerged
A hands-on program in which teams tested technology against their own problems · Use cases drawn from real business contexts
Sector
Construction

Inside the project

Focus

How can AI become an organizational capability without diminishing human creativity?

The Tekfen project focused on connecting a training need with technology. The organization wanted not only to purchase new tools but also to embed them in the way its teams work.

The account of this project was structured around the organization's own definition of its needs.

Introduction to ChatGPT and AI Tools: - The training began with an introduction to the potential of ChatGPT and similar AI tools in HR processes.

Technology becomes useful not when its use cases are listed, but when teams test it against their own problems.

Scope

We worked with the HR team on the fundamentals of ChatGPT and other AI tools and their uses in HR processes. Through sample scenarios and practical exercises, we explored candidate assessment, learning and development, content creation and performance management. We discussed the tools’ potential to reduce workloads and closed the training with a review and Q&A session.

Implementation

WHAT ROLE DID GENAI PLAY IN THIS PROJECT?

GenAI was positioned not as a tool that produces ready-made answers, but as a working partner that helps teams address their own problems through stronger questions. Every example was drawn from a real business context.

What brings technology into an organization is not the tool itself, but teams’ ability to engage with it through their own problems.

The journey we designed

  1. 01EXPLOREA situation map was developed by considering the organization's real needs, current ways of working and external signals together.
  2. 02REFRAMEParticipants practiced creative problem solving and application through their own real work problems.
  3. 03BRING IT INTO THE ORGANIZATIONA follow-through plan was developed with teams to connect the methods learned to daily workflows.

Kaykayoğlu project insight

The value of new tools begins not when they are purchased, but when people use them to ask stronger questions.

Explore further

Selected resources that examine the transformation highlighted by this project from a broader perspective.

Kaykayoğlu

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