All projectsBSH
Critical thinking and problem solving
Root cause analysis, systematic thinking and development of alternative solutions for engineering teams.
At a glance
- Project Focus
- Problem Solving · Education and People
- Approaches Used
- Facilitation
- What Emerged
- A shared problem-solving language and process · A solution framework applied to participants' own problems
- Sector
- White Goods
- Year
- 2026
Inside the project
Focus
How can teams solve complex problems using a shared language and method?
The BSH project focused on addressing a training need through structured problem-solving practices.
Problem-solving capacity comes not from individual intelligence but from establishing a shared method through repetition. This project established that method.
The "Critical Thinking and Problem Solving" training for engineering teams took place on 9–10 and 12–13 March.
Need, problemi doğru tanımlamayı sistematik bir beceri haline getirmekti.
Scope
We conducted hands-on exercises with engineering teams on problem definition, root cause analysis, systematic thinking, questioning assumptions and developing alternative solutions. We explored engineering perspectives alongside analytical thinking, creative problem-solving and methods for improving decision quality.
Implementation
HOW WAS STRUCTURED PROBLEM SOLVING USED IN THIS PROJECT?
Rather than rushing to solve a problem at first glance, we followed a process emphasizing root cause analysis and contradiction-based definition. Participants worked on their own operational problems.
Strong teams are not those that answer fastest but those that can ask the right question.
The journey we designed
- 01EXPLOREA situation map was developed by considering the organization's real needs, current ways of working and external signals together.
- 02REFRAMEParticipants practiced creative problem solving and application through their own real work problems.
- 03BRING IT INTO THE ORGANIZATIONA follow-through plan was developed with teams to connect the methods learned to daily workflows.
Kaykayoğlu project insight
A well-defined problem is half solved.
Explore further
Selected resources that examine the transformation highlighted by this project from a broader perspective.